Shipping Info

PetFenceUSA.com currently ship to USA, Canada, Europe, and Australia. If you would like to ship to another country, please e-mail us at petsupport@peazz.com and provide us your shipping address as well as the item(s) that you are interested. We would be glad to provide a shipping quote for you.

Please note that shipping days do not include weekends and public holidays. To find out the estimate delivery date of your package, please click on "Estimate Ship Date" link on the product page.

Shipping to United States:

For Ground Shipping:
Please allow average of 1-3 business days for processing your order.

* Free shipping items only apply for U.S. customers (within the 48 continental states), additional shipping may be required for Hawaii & Alaska.

For Next Day, Overnight, 2 Day, or 3 Day Shipping:
Please allow 24 hours for processing your order. Next Day, Overnight, 2 Day, and 3 Day Shipping will either be shipped on the same day or 24 hours later. For any medications that need to be kept cold, please note that we may only ship between Monday to Wednesday to avoid the merchandise becoming warm.

Please note: We do not deliver on Saturdays. For Saturday delivery, please contact us for additional charges.

If you have any questions regarding shipping. Feel free to ask us by CLICKING HERE.

Shipping to Canada:
We currently ship UPS Standard to Canada (5-9 Business Day Delivery) and UPS Worldwide Saver (1 Business Day Delivery), please choose these 2 option at the shopping cart page for your shipping rate.

Please note: Brokerage, taxes, and duties may be required and will be responsible by the recipient of the package.

* Vaccines are no longer qualified to ship to Canada as they need to be kept cold with ice pack.
* Free shipping items only apply for U.S. customers (within the 48 continental states), additional shipping may be required for Canada.

Shipping to Europe:

We currently ship USPS Priority International to Europe, please choose Europe Standard as the shipping method at the shopping cart page for rates.

* Vaccines are no longer qualified to ship to Europe as they need to be kept cold with ice pack.
* Free shipping items only apply for U.S. customers (within the 48 continental states), additional shipping may be required for Europe

Below are list of European countries that we currently ship to:

  • Argentina
  • Austria
  • Belgium
  • Belarus
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Norway
  • Romania
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Kingdom
  • Venezuela

Shipping to Australia

We currently ship USPS Priority International to Australia, please choose Australia Standard as the shipping method at the shopping cart page for rates.

* Vaccines are no longer qualified to ship to Australia as they need to be kept cold with ice pack.
* Free shipping items only apply for U.S. customers (within the 48 continental states), additional shipping may be required for Australia.

Shipping Guarantee:

We shipped our products with UPS, Fedex, or USPS. The shipping rate is based on UPS rates. All of our shipments are insured so you don't have to worry about your package being lost or stolen. Please contact us if there is any issue with your package.

The tracking number will be emailed to you after the order gets processed, or you may click on the order status from the order confirmation e-mail. With the tracking #, you may use our order status page to check the status of your package.

Below are the estimated shipping time frame (if you place the order today:

Shipping Method Approximate Processing Time Approximate Shipping Time Estimated Delivery Date
Standard Shipping 1-2 Business Days 5-7 Business Days -
UPS Ground 1-2 Business Days 3-7 Business Days -
UPS 3 Day Select 1 Business Day 3 Business Days -
UPS 2nd Day Select 1 Business Day 2 Business Days -
UPS Next Day Air 1 Business Day 1 Business Day -
UPS Standard to Canada 1-2 Business Days 5-9 Business Days -
UPS Worldwide Saver 1 Business Day 1 Business Day -
Canada Standard 1-2 Business Days 6-12 Business Days -
Europe Standard 1-2 Business Days 6-10 Business Days -
Australia Standard 1-2 Business Days 6-10 Business Days -

Note: To get the best standard shipping rates, please try both Standard Shipping & UPS Ground.

PetFenceUSA ship UPS, Fedex, and USPS.